Scope of this policy
This policy explains how Calm Shores Integrative Wellness handles information associated with visits to this public website. It does not replace the separate Notice of Privacy Practices that applies to patient records and care-related information.
Prospect activity takes place through the CaelaraHealth discovery portal. Information submitted there is governed by the notices and terms presented in that portal.
Information collected automatically
When you visit the website, hosting and security systems may receive technical details such as your internet protocol address, browser and device type, requested pages, referring page, date and time, and basic diagnostic information. These details support delivery, reliability, security, and troubleshooting.
The website does not currently use advertising trackers or audience analytics. Selected website files and a generic offline page may be stored in your browser to support basic offline use. You can remove that local data through your browser settings.
Information you choose to share
If you email the practice, we receive the information you choose to provide, such as your name, email address, and message. Email is intended only for general administrative questions. Use the CaelaraHealth discovery portal for prospect requests and follow the notices and instructions presented there. Share patient or care-related information only through the workflow the practice directs you to use.
How information is used and shared
Website information may be used to:
- Operate, secure, maintain, and improve the website.
- Respond to administrative questions you send to the practice.
- Detect misuse, investigate incidents, and protect visitors.
- Meet legal obligations and respond to lawful requests.
Limited information may be handled by service providers that support the website, including Amazon Web Services. Information may also be disclosed when required by law or reasonably necessary to protect rights, safety, or security. The practice does not sell or rent website visitor information and does not use it for targeted advertising.
Retention and security
Production access logs are generally retained for up to 12 months. Administrative communications are retained only as long as reasonably needed for operations, legal obligations, or the purpose for which they were received.
Reasonable administrative and technical safeguards are used to protect information. No internet transmission or storage method can be guaranteed completely secure. Sensitive prospect, patient, or care information should be shared only through the workflow directed by CaelaraHealth or the practice, not by email or through this public website.
Your choices
- You may browse the public website without submitting information directly to the practice.
- You may clear locally cached website files through your browser or device settings.
- You may contact the practice to ask about website information associated with an administrative communication.
Children and external services
This website is intended for adults and is not directed to children under 13. The website contains links to services operated by other organizations. Their privacy practices apply after you leave this website.
Updates and contact
This policy may be updated as website practices or legal requirements change. The effective date above identifies the current version.
Questions may be sent to hello@calmshoreswellness.com. For information about patient-record privacy, review the Notice of Privacy Practices.